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Privacy policy

General settings

The Nordic Council of Ministers’ Office in Estonia cares about your privacy and complying with all applicable laws and regulations regarding any personal information we may collect about you when you visit our website norden.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we would like to explain to you what data we collect, how we use it and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels.

We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which entered into force on 25.05.2018.

Data collection, use and storage

Data processor

The processor of your data is the Nordic Council of Ministers’ Office in Estonia.

Company contact information:

  • e-mail: info@norden.ee
  • phone number: +372 627 3100

What data we collect

The personal data that the data processor collects, processes and stores is collected electronically. Collected data includes information that you directly or indirectly share with the data processor when visiting our website, purchasing goods or services on the website, including information that your devices automatically transmit to us.

Knowingly providing false information is considered a violation of the Privacy Policy. The data processor is not responsible for damage to you or third parties caused by you providing false information.

Your personal data may reach us in the following ways:

  • If you contact us by phone, email or online chat;
  • When you browse the norden.ee website;
  • If you provide personal information about another person who receives the goods;
  • If you make payments using e-banking or another electronic payment method;
  • If You comment, like or share any post on our social media account;
  • When you comment on posts on our website;
  • If you subscribe to our newsletter.

Types of data collected

Personal data

We ask you for personal information only if it is necessary to provide you with the service. We may process your following personal data:

  • First and last name;
  • Personal identification number and/or date of birth;
  • Email address;
  • Postal address, country, county, city;
  • Phone number;
  • Current account number;
  • Payment card details;
  • Your purchase history and activity in our online store;
  • Chat history between you and us;
  • Information about your web browser and IP address.

In addition to the above, the data processor has the right to collect data about you that are available in public registers.

Log files

Our website saves log files about its visitors. Information collected may include:

  • Type of device used;
  • Internet Protocol (IP) address;
  • browser type;
  • Internet Service Provider (ISP);
  • date and time of visiting the website;
  • time spent on the website;
  • the number of clicks on the website and the destination.

The information in the log files is used to analyze trends, administer the website, monitor the activities of website visitors and collect demographic information. The information received is not intended and does not enable the identification of a person.

Cookies

Like most websites, norden.ee uses cookies. A cookie is a small text file that the web server sends to the user’s web browser and that is stored on the hard drive of the user’s computer. The cookies themselves do not read information from the user’s computer or send it to internet sites. However, the information collected with the help of cookies may be transferred to third parties, after which the user will receive marketing commercial messages.

If you wish, you can disable the use of cookies in the browser settings, but in this case it is possible that the service offered to you will be disrupted. Cookies help us collect statistical data and display targeted advertisements.

 norden.ee uses:

  • Persistent cookies that remember your personal preferences even after closing the browser;
  • Session cookies that are automatically deleted after each visit;
  • Third-party cookies that collect statistics about the use of the website.

You can get more information about cookies on the website: http://www.allaboutcookies.org/ or http://www.youronlinechoices.com/.

How we use data

We may use the collected information for various purposes, including:

  • To better understand your needs;
  • To improve our services and products;
  • To prevent fraud and protect our website;
  • To send you promotional emails containing the information we think you will find interesting;
  • To contact you to fill out surveys and participate in other types of market research;
  • To customize our website according to your online behavior and personal preferences;
  • To send/deliver goods, process orders, issue invoices, order via bank link and confirm your order or refund money. 

In what cases is it possible that we share your data

  • We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition of our company. We will inform you about the transmission of your personal data and when the provisions of another privacy policy will apply to them.
  • We may share your data with our partner companies, requiring them to comply with this privacy policy. Affiliated companies include our parent and subsidiary companies, joint venture partners or companies owned by us.
  • We may share your data with our business partners to offer you certain products, services or promotions.
  • We may, with your consent, disclose your personal data for any other purpose.
  • We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data in order to comply with legal obligations, protect our rights or property, prevent or detect possible violations of law related to the use of our service, and ensure the safety of service users.

Retention of your personal data

The company stores your personal data only as long as it is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.

The company also keeps log files for internal analysis purposes. Log files are usually kept for a shorter period of time, unless the data is used to strengthen security or improve the functionality of our service, or we are required by law to keep the data for a longer period.

Your rights to protect your data

You always have the right not to share your data with us, knowing that this may affect your experience on our website. When you provide us with personal information, you understand that we will collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request details of the data collected about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you confirm that you also have the right and permission to do so.

Even if you have previously agreed to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to request that we remove your data from our databases. From time to time, we may also ask for information about you to verify your identity. If you find that the information we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by email: info@norden.ee or by phone: +372 627 3100. 

If you believe that we have breached the relevant data protection law and wish to make a complaint, please contact us using the contact details found in this document and provide us with full details of the breach. We will investigate your complaint promptly and will respond in writing to you with the results of our investigation and the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Each page user has the right to the following conditions:

  • Right of access – You have the right to request copies of your personal data.
  • Right to data corrections – You have the right to request that we correct data that you believe is inaccurate. You also have the right to demand that we supplement data that you think is incomplete.
  • Right to erasure – unless the law provides otherwise, you have the right to request the erasure of your personal data.
  • The right to restrict data processing – under certain conditions, you have the right to request the restriction of the use of your personal data.
  • The right to object to the use of personal data – under certain conditions, you have the right to object to the use of your personal data.
  • Right to data portability – under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.

Safeguarding and Securing the Data 

The Nordic Council of Ministers’ Office in Estonia is committed to securing your data and keeping it confidential. The Nordic Council of Ministers’ Office in Estonia  has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. 

Links to Other Websites 

Our website contains links that lead to other websites. If you click on these links, The Nordic Council of Ministers’ Office in Estonia is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website. 

Privacy policy updates

If necessary, we reserve the right to make changes to this privacy policy document. When the privacy policy is updated, we will change the document update date at the bottom of it. If you continue to visit and use our website after the privacy policy has been updated, we will treat it as your tacit consent to the changes.

Last modified 27/02/2025